Our Policy

Anita Leather always focuses on customer rights, hence the data provided by them is confidential. We do not disclose, sell or share the personal details of our clients and use the given info only for the purpose of products and services database.

In order to make sure that the data provided by the customer is safe and secure, Black Leather Jacket makes use of SSL (secure socket layer) for the processing of the order. Hence your personal information and the information related to your credit card is solely used for the purpose of easing up the transactions to be done by the customer in the future. We only keep the information till the time the customer feels ease with it. Once the customer decides and asks to remove their information from the database, we follow their request and remove it. We ensure no information is sold, shared, lent or leased to any other organization, as per international law regulations.

The information we store

Anita Leather collects the personal information related to the customer while he/she is visiting the website. As a new customer, you will have to provide the information such as First Name, Last name, email address, telephone number and Fax., so that your account is created on our website. However, if you wish to browse our website without creating account, we welcome you but for the purchase of the product, creating account is a must for everyone. We respect your privacy and the data you provide is deemed as confidential.

Product Purchase Criteria

While you are purchasing the product from Anita Leather, it is important that you provide us the details such as the name of the recipient, home address, phone number, and email address. However, we do not store the information of your credit card. The information collected will be used for the purpose of correct processing and shipping. You are allowed to delete or edit the information you saved by going to your account.

Services Account Information

Anita Leather only stores customer’s information who are willing to make use of the services provided by us. To avail these services, you will need to provide the password and email or otherwise create an account.

Cookies

Anita Leather stores cookies, a small text file that will be stored while you visit the website for the first time. This will ensure that every time you visit us via the World Wide Web, you can benefit from the customized and enhanced shopping experience. However, that does not mean that Anita Leather cannot be browsed without using the cookies, yet you won’t avail the same advantages of complete purchase as recommended.

30 days easy return policy

We have 30 days easy return and exchange policy. You can contact us through email regarding the queries and our customer service representative will resolve your problem within 24 hours. No return will be entertained after 30 days.

Cancellation of the orders

The request for cancellation of your order should be made within 24 hours and if the cancellation will be made within 24 hours so we will refund the whole amount in buyer’s respective account, butif customer still wish to cancel the order so the following conditions will apply:

  • Cancellation of the order after 24 hours will result in a direct deduction of 30% from your paid amount.
  • Cancellation of the order within 3 days before shipping will result in a direct deduction of 50% from the paid amount.
  • No cancellation will be entertained after 3 days of confirmation.

Exchange policy

If the customer wish to exchange the jacket with another size so we offer them another jacket free of cost (new size), but he will only liable to pay the shipping and handling cost that will depend on the weight and size of the jacket.

If there is any mistake happen by our side, like the size or there is a difference in pattern/color and the image of the product on the website, then return and Exchange can be validated. Just send us few snaps/pictures of the jacket within one week (7 business days) after the jacket arrive and highlight the issues that you are facing.

Return policy

  • There will be no return/exchange for ordering more than one similar product, but different size. People misuse this facility.
  • Custom Orders are not Refundable.
  • In case of return, the return shipping will be paid by the buyer and customer is also liable to pay the shipping and handling cost that will depend upon jacket weight and size.
  • Right before sending your jacket, our responsible product inspector will review your jacket; color, sizing, stitching, quality of leather and the pattern of the item. Still if you feel any queries so please email us at our provided email address and highlight the issues that you are facing with the jacket.

RMA Number

If the return will be confirm, so we will provide you the RMA number which you have to stick it on the box while shipping the product back to our warehouse.

Custom Duties

We ship the jacket free of cost and declare as a gift to our valued customer so that they cannot pay any taxes, but still every country has its own custom policies so these will be bear by the buyer.

Compliance

Anita Leather fully intends to conduct its business in a socially responsible manner business partner and their employees based on the highest ethical principles of trust, teamwork, honesty, and respect for rights and dignity of other.

Anita Leather provides safe and healthy work environment for it’s employees, the company provides with more than just statutory benefits like Provident Fund and Employees State Insurance, various other benefits / practices are maintained to boost morale and encourage low employee turnover. Worker safety norms are carefully upheld, clean departments, no discrimination, no child labor, and no forced labor.